Customer Service

Should you require information or help, please contact us by email  and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary Expedited Shipping within 7 to 12 business days
  • Free Shipping on all orders above $75 for US customers and $99 CAD for Canadian customers
  • Flat Shipping rate of $7.99 for the US and $11 CAD for Canada.
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

Ayamee accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Ayamee features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • We do offer Express Checkout via Shop Pay, Apple Pay, Google Pay and Facebook Pay.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and we do not charge handling or processing fees.

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